To Our Valued Customers and Partners,
With a continuously evolving situation on COVID 19 impacting the global community, we all face a very challenging time. We want to assure you that our top priority is to protect the health and safety of our people and our clients, and we are putting every effort into ensuring we can continue to deliver the client support and service you need during this time.
We would like to provide assurances to you that we are still open for business – by phone and by email, and while we are not conducting meetings in person, in line with Government & HSE guidelines, we are continuing to meet clients through the use of online tools (see below).
As part of our emergency contingency planning, we are ensuring our communication lines remain open and that you can continue to contact us as normal.
Your Advisor is your first point of contact and you can reach them via email or phone. Alternatively, our main contact number is +353 1 634 4510 and email firstname.lastname@example.org
While we do not envisage any interruption to our service, we ask that should any momentary delay occur that you bear with us. Our interim home working arrangements have been put in place to ensure the safety of our staff, their families and the general public during this challenging time.
In the interest of Health & Safety to our staff and customers, we have postponed face to face meetings until further notice and regret any inconvenience this may cause. We are of course available to make alternative arrangements with you such as conference or video calling using our secure virtual meeting technology platforms.
We have strong business continuity plans in place and we will continue to monitor markets and funds on behalf of our clients and provide weekly updates, so you can be assured of receiving the highest level of service you expect from Acuvest.
For further information about this virus, you should refer in the first instance to www.HSE.ie for up to date advice and information.
Thank you for your continued trust and support.